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Privacy Policy
At LombokCare Foundation, accessible from www.lombokcare.org (“Site”), one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the different types of Personal Data collected through use of our website and the way this information is stored and secured by LombokCare Foundation.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at contact@lombokcare.org.
1. General
“Personal Data” is any information that enables us to identify you, directly or indirectly, by reference to any identifiers such as your name, identification number, location data, online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
By visiting www.lombokcare.org, you acknowledge that you have read and understood the processes and policies referred to in this Privacy Policy and consent to our data collection, use, sharing and processing practices as set forth in this Privacy Policy.
2. WHEN DOES THIS PRIVACY POLICY APPLY?
3. Personal Data We Collect/Process
3.1 Purposes For Data Processing
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- To collect and process donations
We process your Personal Data for the sole purpose to manage and collect your donation(s). For this purpose, we process Personal Data such as your email address, personal details, address and payment information. - To be able to send you our newsletter
By registering for our e-mail newsletter via our Site, you consent to receive newsletters containing information about our activities. We process your personal data for this purpose on the basis of your consent and legitimate interest until you choose to withdraw from the newsletter. You can withdraw your consent at any time. Your Personal Data will be deleted from our systems after you have unsubscribed from the newsletter, ultimately within 2 months after unsubscribing. For this purpose, we process Personal Data such as your email address and personal details. - To make it possible for you to get in touch with us
LombokCare Foundation is active on social media platforms such as Facebook and Instagram. When you contact the foundation via social media, we process your Personal Data to answer your questions, respond to your messages and to be able to contact you in connection with campaigns that we conduct via such social media channels. For this purpose, we process Personal Data as provided to us by the designated communication channel for ultimately 2 years. After this period, your Personal Data will be removed from our systems.
In addition, it is possible that when you click on one of the social media buttons displayed on our Site, the relevant third party places cookies on your device. Read more about cookies.
- To collect and process donations
3.2 Systems Used For Data Processing
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- Mailchimp
An email marketing tool which helps us to deliver our newsletters correctly. - Stripe Payment Provider
We use this third-party service provider to process our donations Worldwide. - Midtrans Payment Provider
We use this third-party service provider to process our donations within Indonesia/Asia.
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
- Mailchimp
4. Technical Data We Collect / Process
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- IP addresses
- Browser type and plug-in details
- Device type (e.g. Desktop, laptop, tablet, phone, etc.)
- Operating system
- Local time zone
This Technical Data is collected with the purpose to provide you with the functionalities of our Site and to make it possible for the administrator of our Site to manage the Site and improve the performance of the Site. LombokCare Foundation uses the following computer programs or systems through which we may collect Technical Data:
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- WordPress as CMS for the website.
The use of this system is important because no information can be provided on our site. The expected consequences for the person concerned are not or hardly noticeable. - Google Analytics
We use Google Analytics to track how users use the site and how effective our Adwords ads on Googlesearch result pages are. The information obtained, including the IP address of your computer, are transferred to Google. Google will store this on servers in the United States. Please read the Google Privacy Policy for more information, as well as specific to Google Analytics.
Google uses this information to track how our Site is used, to provide reports on the Site to us and to provide its advertisers information about the effectiveness of their campaigns. Google may also transfer this information to third parties if Google is legally required, or where such third parties process the information on Google’s behalf. We have no influence over this process. We do not use the Google Analytics obtained information for any other Google services.
- WordPress as CMS for the website.
5. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at contact@lombokcare.org.
In certain circumstances, you have the right:
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- to access, update or to delete the information we control;
- of rectification;
You have the right to have your information rectified if that information is inaccurate or incomplete; - to object;
You have the right to object to our processing of your Personal Data; - of restriction;
You have the right to request that we restrict the processing of your Personal Data - to data portability.
You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format; - to withdraw consent.
You also have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data;
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
6. Information Security
The Personal Data that you provide to us is generally stored on servers located in the Netherlands. If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our Site, it will be transferred to our servers in the Netherlands.